Frequently Asked Questions
Funeral & Burial Questions
- Providing a social support system for the bereaved
- Helping the bereaved understand death is final and part of life
- Integrating the bereaved back into the community
- Easing the transition to a new life after the death of a loved one
- Providing a safe haven for embracing and expressing pain
- Reaffirming one's relationship with the person who died
- Providing a time to say good-bye
- Be an informed consumer and ask questions
- Choose an independent funeral home and a licensed funeral director
- Discuss all service and payment options during the funeral arrangements
- Make sure you receive a copy of the funeral home's General Price List
- Be prepared to make decisions and organize details in advance of need
- Plan a personalized and meaningful ceremony to help you begin healing
Funeral directors are caregivers and administrators. They make the arrangements for the transportation of the deceased, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the deceased.
Funeral directors are listeners, advisers, and supporters. They have experience assisting the bereaved in coping with death. Funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Funeral directors also link survivors with support groups at the funeral home or in the community.
- A visitation prior to the service
- An open or closed casket
- Special music
- A ceremony at the funeral chapel, your place of worship, or other special location
- Participation by friends and family
Commonly, cremated remains are placed in an urn and committed to an indoor or outdoor mausoleum or columbarium, interred in a family burial plot, or included in a special urn garden.
Cremation also gives families the option to scatter the remains. This can be done in a designated cemetery garden or at a place that was special to the person. Today, cremated remains can even become part of an ocean reef or made into diamonds.
We can assist you with the necessary information for a funeral or memorial service with a cremation. For more technical information about the cremation process, we encourage you to view information online at the National Funeral Directors Association.
Funeral Cost Questions
In 2012, the national average cost of an adult, full-service funeral was $7,045. This includes a professional service charge, transfer of deceased, embalming, other preparation, use of viewing facilities, use of facilities for ceremony, hearse, service car or van, and metal casket. This average increases to $8,343 if a vault is included. Cemetery and monument charges are additional. (Source: 2012 NFDA General Price List Survey.)
Funeral service is regulated by the Federal Trade Commission and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer-guarantee fund for reimbursement of services rendered. (To contact FSCAP, call 708-827-6337 or 800-662-7666).